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Our Mission Statement
is........
PULSE
P = People both
internal & external customer
U = Unity is teamwork
L = Learning and
continuous training
S = Service &
standards
E = Environment,
both green and economically aware
Our Vision Statement
is.........
It is our intention to maintain a working
ethos and viable business We strive for
maximum consistency in our products & services
We aspire to ongoing improvements in our
product, service and business We strive
for more business from old, existing & new
markets
Our Core Values are.........
We respect & care for our colleagues and
guests We endeavour to deliver great service
We run our company honestly and fairly We
acknowledge our responsibility for a greener
world.
Our Quality Policy is.........
It is the policy of Glenlo Abbey Hotel
to uphold high standards of service and
quality to our guests by working as a team
through communication, professionalism and
continuous improvement in our products and
services.
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